If your brand was a person, how would people describe it?

This doesn’t have to be the same as your own personality, but that’s a good place to start. It’s your content that defines brand voice, but your visuals shouldn’t fight the impression you want to make.

A chart showing five options, illustrated by emoji-style icons. 'Understated' wears dark glasses. 'Craft-first' wears goggles. 'Hustler' wears a sweatband. 'Professional' has a hat. 'People-first' has a large heart.
  • Understated: “silent partner”, “best-kept secret”. Maybe monthly updates at best. Exclamation marks, no. Hashtags, questionable.
  • Craft-first: “attention to detail”, “ground up”, “research”. Happy to share details; photos are zoomed in. Our records are impeccable.
  • Hustler: “marathon”, “experiment”, “on the go”. Thinking and living aloud. Perfection is boring – innovation is the goal.
  • Professional: “willing”, “over and beyond”, “guarantee”. Clean case studies, with ROIs on point. All messages answered within 24 hours.
  • People-first: “roots”, “team effort”, “transparency”. We spotlight the contributions of stakeholders, and quotes from thought leaders.